At Livora, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and products.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, shipping address, and payment information.
- Browsing Data: Information about how you use our website, such as your IP address, browser type, and page views.
- Cookies: We use cookies to enhance your browsing experience and track website performance. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use your personal information to:
- Process orders, payments, and deliveries.
- Provide customer support and respond to inquiries.
- Send promotional emails, updates, and special offers (with your consent).
- Improve our products, website, and user experience.
- Comply with legal obligations and prevent fraudulent activity.
3. How We Protect Your Data
We use industry-standard security measures, including encryption and secure payment gateways, to protect your personal data. Your information is stored securely and only accessible by authorized personnel.
4. Third-Party Sharing
We do not sell or trade your personal information. However, we may share your data with trusted third parties, including:
- Service Providers: Payment processors, shipping companies, and customer support platforms.
- Legal Compliance: If required by law or to protect our rights and property.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications at any time.
- Request information on how your data is used and with whom it is shared.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: contact@livora.co.uk
Address: 91A Cape Hill, Warley, Smethwick B66 4SD